For how many years is an ACO licensee required to maintain a file or record containing employee information, including termination date?

• A. 1 year
• B. 2 years
• C. 3 years
• D. 4 years

Answer: (B)

Recordkeeping for alarm company operators includes keeping a clear history of who works for the company and when their employment ends. The rule requires that you maintain a file or record with employee information, including the termination date, for two years. This two-year retention window provides a practical period to review personnel actions during audits, renewals, or investigations, and it ensures there is documentation showing that former employees were terminated and no longer have access. It strikes a balance between having enough historical data to verify compliance and avoiding unnecessarily long retention.

Keeping this record for a longer period isn’t required by this rule, and a shorter period wouldn’t meet the mandated requirement.