In addition to the ACO's license number, what information must be included in every alarm company operator's installation agreement?

• A. Customer name and email
• B. License number only
• C. Business name, address, and telephone number
• D. Local permit number

Answer: (C)

The key idea is ensuring the installation agreement clearly identifies who is performing the work and how to reach them. Along with the ACO’s license number, the agreement must include the alarm company’s business name, physical address, and a phone number. This gives customers a verifiable, direct way to contact the company for service, questions, or complaints, and it helps regulate accountability by tying the installation to a specific, identifiable business location and contact channel. A customer’s name or email isn’t the required identifying information for this purpose, and simply including a license number doesn’t provide a direct way to reach the company. A local permit number isn’t part of this particular requirement either. So, listing the business name, address, and telephone number best satisfies the regulatory need for clear, actionable company identification on the installation agreement.