What must an ACO provide to the customer after completing an alarm install?

• A. Alarm instruction manual
• B. A warranty certificate
• C. A maintenance service contract
• D. A street address map

Answer: (A)

The main thing being tested is the need to give the customer a clear, user-focused guide on how to operate and care for the system. After finishing an alarm install, the ACO must provide an alarm instruction manual so the customer knows how to arm and disarm the system, understand entry and exit delays, manage codes, perform basic testing, and handle basic troubleshooting. This manual also helps the customer stay informed about safety precautions and who to contact for support or service, which supports correct use and reduces errors or false alarms.

The other options don’t fit this requirement. A warranty certificate may accompany products but isn’t the standard document specified to be given after installation. A maintenance service contract is optional and not automatically required. A street address map isn’t related to operating or maintaining the system and isn’t the required post-install document.