Who has the duty to initiate and conduct investigations into alarm company operators not operating in accordance with provisions?

• A. The governor
• B. The chief
• C. The mayor
• D. The consumer affairs office

Answer: (B)

The enforcement authority to start and carry out investigations into alarm company operators who don’t follow provisions rests with the chief. As the head of the Bureau of Security and Investigative Services, the chief has the responsibility to initiate investigations, gather evidence, interview licensees, and take disciplinary actions (such as suspensions or revocations) when violations are found. The governor and the mayor don’t handle day-to-day licensing enforcement, and while consumer affairs offices oversee general consumer protection, the specific power to investigate and enforce alarm company provisions is vested in the BSIS chief.