Who may supervise a person employed by an alarm company to perform duties?

• A. A supervisor or manager who is overseeing the duties.
• B. A customer.
• C. Only the owner.
• D. Only licensed technicians.

Answer: (A)

Supervision comes from someone in a management or supervisory role who has actual authority over the duties being performed. In practice, the person overseeing the work of an alarm company employee must be a supervisor or a manager who can assign tasks, provide instructions, ensure procedures are followed, and take responsibility for the work. A customer can’t serve this role because they lack the required authority and accountability. The owner can supervise if they hold a supervisory position, but the key requirement is having that supervisory authority, not simply being an owner. Licensed technicians aren’t automatically supervisors; the role hinges on being able to oversee and direct the duties.